Retail & eCommerce

Online or in-store, retailers count on robust and reliable technology solutions to attract and serve their customers. Generating large volumes of customer data, the industry is held to a higher customer experience standard. Customers expect always-on solutions, security and seamless interactions at the registers or online.

ITGrade has been at the forefront of retail and e-commerce managed services and digital transformation. We have more than a decade of experience crafting comprehensive, omnichannel technology infrastructure to meet every stage in a retailer’s growth journey.

We support:

  • Single site retailers
  • Multi-site retailers
  • Independent eCommerce organisations
  • Commercial eCommerce organisations of all sizes – local, national and international.

ITGrade delivers bespoke IT services and solutions to drive sales and performance regardless of structure and size.

What do you get?

Network management

Proactive management of LAN/WAN/WLAN/VPN network installation, configuration and security needs.

Server management

Management servers to ensure reliable uptime and limited outages and incidents.

Desktop support

Smooth running PCs, resolution of requests, program installations, OS updates, patches, hardware preventative maintenance and more

Disaster recovery

Quick backups in disaster situations to reduce downtime and data loss and prevent future risks.


Firewall, user password, identity solutions, device management and security policies and anti-virus and malware protection.

Application support

Go-to support for enquiries, troubleshooting, or bug fixes across your Microsoft 365, AWS, Google Workspace, Microsoft Azure and more.

Specialised services

Custom designed solutions aligned with organisational needs and goals to deliver superior results for projects, customers and internal productivity.

Need Any Help? Got Questions? Get in touch! Speak to An Expert!

We are here to talk through your goals, pain points and general questions (or discuss anything else we can do to help!). Contact ITGrade today to discuss the latest technology driving productivity in the real estate sector.
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Who we work with

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Call us on 1300 000 484 or fill out the form below.

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