Managed IT Support & Services With A Human Touch

We are an expert managed IT support & solutions company in Melbourne that prides itself on its personal approach to customer service. Let us show you how we can streamline your efficiencies today.

  • Rapid Response Times
  • IT Projects & Support
  • Cloud Specialists
  • Windows & Mac Experts
  • Client Focused Service
  • No Contracts

Rowan Bustin
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“Leon and the team at IT Grade have been taking care of our computer & server requirements for over three years.
We are absolutely delighted with his problem-solving skills and service” Rowan Bustin – RT Edgar

Trusted By:

What We Do…

Here are some of the ways we can fulfil your IT needs…

Comprehensive Managed IT Support

Our packages ensure your end-to-end IT needs are met, including a dedicated consultant and account manager, fast response times and unlimited remote IT support.

Cloud Computing Solutions

From planning, migration and deployment, our experienced team can deploy cloud solutions such as Office 365, Microsoft Azure and Cloud Data Storage. We can also deliver ongoing support for your staff as part of a tailored package.

Cyber Security Protection

Our team uses the same tools that hackers use to protect and test your business and its systems and make sure they’re as secure as possible, so you and your team don’t lose a minute to annoying tech hassles or any data breaches.

 Consultancy & Advisory

We can manage your IT projects from conception to deployment, including full IT installations ranging from routers, servers, phone & VOIP systems to internet, wireless network setup, security as well as office moves and setup

Who We Do It For…

We Have Over 10 Years Experience Working In The IT Industry, Here’s Are A Few Of The Industries We’ve Done Work For:

  • Law Firms
  • Accountants
  • Real Estate Agencies
  • Retailers
  • GP & Medical Centres
  • Building & Construction

We’re Already Helping Clients Just Like You…

Don’t Take Our Word For It, See What People Had To Say About IT Grade.

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AS ONE OF THE LEADING IT SUPPORT COMPANIES IN MELBOURNE

IT Grade delivers exceptional service, so you can focus on running your business. We believe a healthy, functional IT system is the backbone of any growing company, and we work hard every day to deliver customised services for our Melbourne based customers.

What’s Included With Our Managed IT Support Services?

Your IT Assets Will Be Safe, Secure & Backed Up With Our Suite Of Solutions…

Complete Protection

We install the same cutting­ edge suite of anti-virus, anti-malware, anti-spyware and firewall tools on your PC, Mac or Server that we use ourselves, to keep your system running smoothly

Backup & Updates

We perform regular critical updates on your systems and make sure all your most important data is automatically backed up, safe & secure. This ensures minimal disruption to your business and increased productivity

24/7 Monitoring

We install a remote management software that alerts our team of experts the moment anything goes wrong on your system so they can fix it right away

Expert Support

It’s like having one of our IT experts working for you, at your disposal without the cost of hiring and training an in-­house tech person

Increased Uptime

Even one breakdown can cause major losses in productivity and money for your business. Our solutions help keep you and your employees productive

Peace Of Mind

Don’t worry about PC, Mac or Server problems any more. Our cutting­-edge software suite and expert team are looking out for you and here to help

Our Promise To You

Hopefully You’ll Agree That Up-Front Pricing, Simple & Effective Solutions & Excellent Customer Service

Is Simply Expected When Hiring An Expert Team Like Ours.

Promise
  • We provide full IT management. This means if you have any problems – for example, an internet connectivity issue – we work to resolve it for you without you ever needing to deal with third parties.
  • We have NO contracts, since we feel fully confident we can win your business again and again by delivering an exceptional service.
  • Our technicians explain complex matters in simple English, allowing you to always understand any technical issues affecting your business. You can leave your technology challenges to us.
mish
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Great service, the technician came on time, figured out the problem very quickly and had it fixed within the hour.
Great experience, would recommend them to anyone looking for computer repair services and IT support!

Mish Blecher – 360 Financial

Our Process

Our Simple, Streamlined Process Will Have Your IT Needs Sorted In No Time…

Contact

Contact us below to get the process started and let us know how we can help

Discussions

We’ll discuss your needs with you to make sure we understand what you need done

Custom Plan

Within 3 days you’ll a receive a customised plan to meet your needs

Delivery

Once agreed, our experienced technicians will get to work

Why invest in business IT support for your Melbourne business?

When you’re busy running a business, the last thing you want to have to deal with is being bogged down with technical issues. Streamlining these challenges, our team is well-versed in ensuring clients across Melbourne can spend less time worrying about these issues, and more time on the job at hand.

Whether your business is likely to go through a reorganisation in the near future, or just needs to ensure all IT aspects are fully managed, our team are the go-to experts.

From time-consuming monitoring through to managing budget expectations – we take the hard yards out of ensuring your systems are running at peak performance.

Enjoy a long list of benefits

  • In-depth experience: We’ve worked in the IT support services field for a number of years, allowing us to firmly understand the demands across Melbourne’s corporate landscape. From small to larger organisations, we’re here to maximise your environment and provide reliable support when it’s needed most.
  • Industry-leading tools: Our consultants are equipped with the latest advancements in the industry, meaning we’re backed by the very best technology. We translate this into tangible outcomes that add to your bottom line.
  • Roll out changes quicker: One of the biggest advantages of implementing small business IT support for your organisation is allowing for change quickly and easily. Enjoy rapid deployment of restructures, procedures and proven technologies that make doing business easier.
  • Enhance productivity: Allow your teams to run at their best with systems that allow for collaboration and innovation. All of our products are tested to ensure absolute peak performance – guaranteed.
  • Cost-efficiency: Cut the costs of having a full-time employee internally and reap the benefits of a professional team at your disposal. We’re always here when you need us – sick days are a thing of the past.
  • Staff retention: Those who work in an environment where there’s minimal downtime and technical failures are more likely to remain loyal to your business. Give back to your staff by upgrading technology where it’s needed, and systems that are designed to exceed client expectations.

Ready to get started?

From start to finish, our team works alongside yours to give you a fully tailored experience. Rather than apply a cookie-cutter approach, we’ll design our IT services around your Melbourne business, so you can enjoy a unique approach across the board.

If you’d like to find out more about our solutions, give us a call on 1300 349 669. We’re always happy to provide reliable advice and answer any questions you may have.

Get In Touch With Us & Book Your Free Consultation Today

Fill in the form below and we’ll get in touch at a time that’s convenient for you…

All Our IT Services Include

  • Complete Security Protection
  • Data Backup & Updates
  • 24/7 Monitoring
  • Windows, Mac & Server Support
  • Fast Response Times For Issues